FAQ
- Where can I go for technical support?
- How to submit a ticket?
- Why doesn't autoplay work on my mobile device?
- Why is there no sound in my player?
- Priority vs VIP Support Level
- What are the added benefits of Brid's paid plans?
- Using the search tool in Brid
- How can I translate my player?
- What keyboard commands does the player support?
- Videos won't play on Desktop
- Videos won’t play on iPhone or other mobile devices
- I have updated a snapshot image for a video but cannot see it in the player.
- I have made a change to my player but cannot see the change on my site
- Are there any limits to the amount of sites I can add into Brid?
- Can I upload adult content to Brid?
- How are Brid live streams tracked?
- I'm getting a request is blackholed error inside the platform. What do I do?
- What is Bridbot?